What is a potential solution to mitigate ownership skew?

Mitigating ownership skew is a critical concern in Salesforce, particularly when one user owns a disproportionate number of records which can cause performance issues and hinder effective data management. In this context, ensuring that the owner does not have a role assigned can actually help alleviate the skew.

When an owner is assigned a role in the hierarchy, they may have access to more records due to sharing rules based on that role. The concentration of records under that role can deepen the ownership skew, causing performance bottlenecks. Therefore, by avoiding the assignment of a role to the skewed owner, you prevent this situation, as it limits the extent to which they influence record visibility and sharing, thereby distributing ownership more evenly across the team.

This approach aligns with best practices in Salesforce, where the goal is to create a balanced ownership structure that enhances both performance and usability. Regularly rotating ownership of records can also help but is often administratively burdensome and may not resolve the underlying issue of having a user with a substantial number of records. Assigning all records to a single user would exacerbate the problem rather than mitigate it.